Roaspy

Terms and Conditions

Last updated: December 2024

1. Agreement to Terms

By accessing and using Roaspy's services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to abide by these terms, you should not access or use our services.

2. Description of Service

Roaspy provides ad tracking and attribution services, including:

  • Website visitor tracking and analytics
  • Conversion attribution across multiple touchpoints
  • Integration with advertising platforms and CRMs
  • Real-time reporting and dashboard access
  • API access for data extraction and integration

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete account information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Respect the privacy rights of website visitors
  • Obtain necessary consents for data collection where required
  • Use our services only for lawful business purposes

4. Payment Terms

Billing and Payment

  • Subscription fees are billed monthly or annually as selected
  • Payment is due at the beginning of each billing period
  • All fees are non-refundable except as required by law
  • We accept major credit cards and bank transfers
  • Taxes may apply based on your location

Account Suspension

We may suspend or terminate your account for non-payment, violation of terms, or any activity that compromises our service integrity.

5. Data Ownership and Usage

Your Data

You retain ownership of all data collected through our tracking services. We act as a data processor and will handle your data according to our Privacy Policy and applicable data protection laws.

Our Data

We may collect and use aggregated, anonymized data to improve our services, provided it cannot be used to identify individual users or your business.

6. Service Availability

We strive to maintain high service availability, but cannot guarantee 100% uptime. We may experience downtime for:

  • Scheduled maintenance and updates
  • Emergency security measures
  • Third-party service interruptions
  • Force majeure events

7. Limitation of Liability

To the maximum extent permitted by law, Roaspy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

8. Intellectual Property

All intellectual property rights in our services remain our property, including:

  • Software, algorithms, and tracking technology
  • Dashboard designs and user interfaces
  • Documentation and support materials
  • Trademarks, logos, and brand assets

9. Termination

Either party may terminate this agreement at any time. Upon termination, you will lose access to our services, and we will delete your data according to our data retention policy, unless legally required to retain it.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

For questions about these Terms and Conditions, contact us at:

Email: legal@roaspy.com

We will respond to inquiries within 5 business days.