Privacy Policy

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email, company details)
• Payment information (processed securely by third-party providers)
• Communication data (support requests, feedback)
• Business configuration data (tracking settings, integrations)

Tracking Data

Our tracking service collects visitor data on websites that use our platform:

• Page views, clicks, and user interactions
• Device information (browser type, screen size, operating system)
• IP addresses and approximate location data
• Referrer information and UTM parameters
• Session duration and user journey data

2. How We Use Your Information

We use the collected information for:

• Providing and improving our tracking and analytics services
• Processing payments and managing your account
• Sending important service updates and notifications
• Providing customer support and technical assistance
• Analyzing platform usage to enhance our services
• Preventing fraud and ensuring platform security

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers who assist our operations
• In connection with a business transfer or merger
• To protect our rights and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and employee training
• Secure cloud infrastructure with leading providers

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Export your data
• Opt-out of marketing communications
• Request information about data processing

6. GDPR Compliance

We are committed to GDPR compliance and provide:

• Lawful basis for processing personal data
• Data processing agreements with customers
• Tools for consent management
• Data portability and deletion capabilities
• Privacy-by-design principles

7. Contact Information

For privacy-related questions or requests, contact us at: