Roaspy

Data & Security

How we protect your data with enterprise-grade security

Security Infrastructure

Roaspy employs enterprise-grade security measures to protect your data at every level of our infrastructure. Our commitment to security ensures your business data remains safe, private, and accessible only to authorized users.

πŸ”’ Data Encryption

  • β€’ AES-256 encryption at rest
  • β€’ TLS 1.3 encryption in transit
  • β€’ End-to-end encrypted API calls
  • β€’ Encrypted database backups

🏒 Infrastructure Security

  • β€’ AWS SOC 2 Type II certified infrastructure
  • β€’ Multi-region data replication
  • β€’ DDoS protection and rate limiting
  • β€’ 24/7 infrastructure monitoring

Access Control & Authentication

Multi-Factor Authentication (MFA)

We require MFA for all user accounts to ensure only authorized personnel can access your data:

  • Time-based One-Time Password (TOTP) support
  • SMS verification as backup option
  • Hardware security key support (FIDO2/WebAuthn)
  • Backup codes for account recovery

Role-Based Access Control (RBAC)

Granular permissions ensure team members only access what they need:

  • Admin, Manager, and Viewer role levels
  • Custom permission sets for specific needs
  • Audit logs for all user actions
  • Session timeout and forced re-authentication

Data Privacy & Compliance

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GDPR Compliant

Full compliance with European data protection regulations

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CCPA Compliant

California Consumer Privacy Act compliance

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SOC 2 Type II

Independently audited security controls

Privacy by Design

  • Data minimization - we only collect what's necessary
  • Purpose limitation - data used only for specified purposes
  • Consent management tools for website visitors
  • Right to be forgotten - easy data deletion
  • Data portability - export your data anytime

Monitoring & Incident Response

24/7 Security Monitoring

Our security team continuously monitors for threats and anomalies:

  • Real-time intrusion detection systems
  • Automated threat response and mitigation
  • Regular vulnerability assessments and penetration testing
  • Security Information and Event Management (SIEM)

Incident Response Plan

In the unlikely event of a security incident, we have a comprehensive response plan:

  1. Immediate threat containment and assessment
  2. Impact analysis and affected system isolation
  3. Customer notification within 24 hours if applicable
  4. Regulatory reporting as required by law
  5. Post-incident review and security improvements

Data Backup & Recovery

99.9% Uptime Guarantee

We maintain multiple data centers with automated failover to ensure your tracking data is always available when you need it.

Backup Strategy

  • β€’ Daily automated backups
  • β€’ Point-in-time recovery capability
  • β€’ Cross-region backup replication
  • β€’ Regular backup integrity testing

Disaster Recovery

  • β€’ Recovery Time Objective (RTO): < 4 hours
  • β€’ Recovery Point Objective (RPO): < 1 hour
  • β€’ Automated failover to backup systems
  • β€’ Regular disaster recovery testing

Security Certifications & Audits

Third-Party Security Audits

We undergo regular independent security audits to validate our security posture:

  • β€’ Annual SOC 2 Type II audits
  • β€’ Quarterly penetration testing
  • β€’ Continuous vulnerability assessments
  • β€’ Code security reviews for all releases

Industry Standards Compliance

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ISO 27001
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SOC 2 Type II
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GDPR
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CCPA

Contact Our Security Team

Have questions about our security practices or need to report a security concern?

Security Inquiries

security@roaspy.com

Response within 24 hours

Report Vulnerabilities

security-reports@roaspy.com

We appreciate responsible disclosure